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imVision Support Specialist Recertification [GL5555R]

This recertification process ensures that imVision specialists have completed the requirement to renew their imVision certification. Upon enrollment, checks are performed to confirm the student has attended and passed two imVision webinars within the annual certification period. The pre-requisite for this course is holding a current CISS qualification.

Estimated study time: 1 Day

Overall content duration: 2 hours


The webcasts for this course are available in the following languages:

plus additional languages available for assessments.


This course is for students who are already qualified in GL5555 Certified imVision Support Specialist and hold a valid certificate. It provides the process to recertify your CISS qualification. Students qualified in CISS need to complete this process within one year of qualifying in GL5555 and/or completing the GL5555R previously in order to maintain their CISS qualified status.

Pre-requisite experience:

It is mandatory for you to have previously completed the ​​GL5555 course before enrolling on GL5555R, thereafter you will use this course to recertify every 12 months.

Mandatory Student requirement:

This course does not have its own course content or workshops. Unlike other courses, it is a certification maintenance process, and students must have successfully completed at least two imVision webinars within their 12 month certification period to comply. Please ensure you have completed the webinars prior to enrolling on this course


  • Recertify students who have previously completed the GL5555 course.
  • Check compliance to the CommScope imVision partner program requirements.
  • Check students have completed at least two imVision webinars in 12 months.
  • Update student records in CommScope's Partner Program database.

Key Topics:

  • imVision certification checks.
  • imVision Webinars Q1, Q2, Q3 and Q4

How will I learn?

The GL5555R format enables the student to keep up to date with imVision developments via the quarterly imVision webinars. The webinars cover new features and software updates. The GL5555R is designed to confirm that students have completed at least two of these webinars. Students are encouraged to complete all of them to keep fully up to date.

Upon successful completion you will:

An updated certificate recognizing the student as recertified as Certified imVision Support Specialist (CISS), Partners will also be updated in the ‘Partner Program Database’ for another year. Recertification is required within 1 year using the GL5555R Certified imVision Support Specialist Recertification process.

For those students who are employees of CommScope partners, and who have successfully completed the GL5555, plus ALL of the quarterly webinars available, the Advanced imVision Support Specialist (AISS) badge is issued and remains valid provided the student continues to complete all imVision webinars and training.

Is this the right course for me?

If you are already qualified in CISS and need to know about the latest iPatch hardware and imVision software changes and features, then this is the right process for you.

Course information:

Certificate valid for 1 year

Estimated study time: 1 Day

Overall content duration: 2 hours

Course Benefits

  • Learn at your own pace
  • Effective learning
  • Learn on the go and on-site
  • Cost effective
  • Consistent training globally
  • Available in many languages
  • Access latest material

Related downloads

Related Courses

Pre-requisite courses