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SYSTIMAX Certified imVision Support Specialist [GL5555]

This Guided Learning course instructs the student to build their own iPatch lab and load imVision software (SM.v9.1) to their own server. Using the online content, learn how to use the imVision Infrastructure management software and hardware to build and manage a sample customer site using a series of 'practical' workshops. v2

Estimated study time: 20 hours

Overall content duration: 9 hours 20 mins


The webcasts for this course are available in the following languages:

plus additional languages available for assessments.


This course is aimed at Partners and End users who wish to support design, implementation and administration of the SYSTIMAX imVision Infrastructure Management system that has evolved from the original iPatch solution.

Pre-requisite experience:

No pre-requisite knowledge is required for this course. Previous exposure to enterprise infrastructure environments and a general understanding of IT and LANs will all be helpful.

Mandatory student lab requirement:

By reserving this course you will be confirming your commitment to supply the necessary lab equipment covered in detail in this GL5555 'course', that will include:

  • iPatch panels (x 2)
  • imVision controller (x1)
  • Cabling from switch to iPatch Panel crossconnect scenario
  • Cabling between iPatch panel and faceplates to simulate horizontal runs
  • Patch cords

To complete the workshop you will need a Cisco 2950 or 2960 switch with 24 copper ports and NO GBICs. Student must have basic knowledge about switch configuration to setup the device IP address, SNMP strings and port VLAN membership.

Suitable server PC:

Processor Multi-Core (4 cores minimum, 8 cores recommended for feature Spaces)
Memory Minimum of 8 GB (16 GB recommended)
Disk Space Minimum of 80 GB (application folders, logs, utilities); 50 GB (database files, logs)
Networking Gigabit Ethernet

These requirements are checked during installation by System Manager and it will not run if specification is not to required specification.

System Manager 9.1 can be installed in the following Operating Systems:

Operating System Edition .Net
Windows Server 2016 Standard 4.6.2 or later
Windows Server 2012 Standard 4.6 or later
Windows 10 (for demo/trial servers only) Professional 4.6 or later

The following operating systems components are also required:

Required operating systems components
.NET 4.5 or later
Microsoft Visual C++ 2010 x64 Redistributables
Internet Information Services (IIS)


  • Learn how to design and install iPatch hardware including the imVision controller
  • Understand the imVision System Manager software and how to install it
  • Learn how to build a database to represent your customer site with System Manager
  • Know how to use imVision on a day to day basis
  • Guided and Unguided moves and changes
  • Circuit traces, reports etc.
  • Understand Event Notification and Device Discovery
  • Learn how to use Reports
  • Understand the Data Center features, such as deploy server and server decommissioning tool
  • Know how to keep the system updated and how to troubleshoot the system

Key topics:

  1. SYSTIMAX imVision Introduction
  2. imVision Project - Introduction to Workshop
  3. iPatch Hardware
  4. iPatch Hardware Installation
  5. imVision System Manager Installation
  6. imVision System Manager User Interface Overview
  7. imVision System Manager Server Administration
  8. Building the Infrastructure Database
  9. Building Equipment Rooms
  10. Adding iPatch Equipment to the Database
  11. Adding Other Cabling Components to Racks and Rooms
  12. Adding Network Equipment to Racks
  13. Adding Servers to Racks
  14. Working with Layouts
  15. Adding Cabling
  16. Adding OSP Components and Cabling
  17. Adding Connections with Patching
  18. Services and Service Provisioning
  19. Adding Connections with Circuit Provisioning
  20. Server Deploy and Decommissioning
  21. Discovering Devices with imVision
  22. Events and Event Notification
  23. Reports and Dashboards
  24. User Accounts and User Privileges
  25. System Maintenance and tools

How will I learn:

The 'Guided Learning' GL5555 format enables the student to take this practical course at their own premises and at their own pace with the support of online learning content. Webcast study lessons, Videos, Web page based workshops, Installation and operational pdf documents and SYSTIMAX imVision System Manager Software are provided. The software will be activated by a KEY that will be supplied when the course is confirmed. Please note: that the workshop MUST be completed within 90 days of installation of the software and the software MUST be registered within 30 days of installation. The CIA reserves the right to charge for new keys that would extend this period.

Successful completion will require:

Any level of Pass in the exam style assessment at the end of the GL5555 and also the submission of your workshop report as the 2nd part of that assessment. Notification of your results will be sent to you thereafter.

Is this the right course for me?

If any of the following apply to you, then this course is right for you::

  • Know how to install the SYSTIMAX imVision System Manager (SM) server
  • Be able to install iPatch hardware, imVision controller and integrate it to System Manager
  • Build an example customer site database and populate it with objects and cabling
  • Understand how the system is administrated including patching
  • Know how to respond to notifications and alarms
  • Understand how to maintain the solution

Upon successful completion you will:

Receive a certificate which can be self-printed. If you are a member of a CommScope Partner you’ll be entered on the CommScope certification database and a badge is available to you via the Infrastructure Academy App, recognizing the student as qualified as Certified imVision Support Specialist (CISS). 

Effective Nov19 2021, BICSI recognizes GL5555 – SYSTIMAX Certified imVision Support Specialist raining for the following BICSI Continuing Education Credits (CECs).

Course information:

BICSI CECs: 10 Event ID: OV-COMM-OC-1121-1

Certificate valid for 5 years

Estimated study time: 20 hours

Overall content duration: 9 hours 20 mins

Course Benefits

  • Learn at your own pace
  • Effective learning
  • Learn on the go and on-site
  • Cost effective
  • Consistent training globally
  • Available in many languages
  • Access latest material

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