| MP9005: Web Development - Customer Service and Payment > Running an Online Business  | Customer Service and Payment | This course provides an overview of the customer service and payment resources available for an e-business. | Topics:
The Call Center
Other Customer Service Concerns
Payment Types
Payment Systems
Payment Security
Objectives:
Identify the different types of call centers
Use a Web information model
Define various electronic payment types
Identify security risks and the ways to protect against them
Duration:
4 Hours
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